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Lifetime Diamond Commitment

Peoples Jewellers Lifetime Diamond Commitment

During its lifetime, almost all jewellery will need some sort of service. Peoples Jewellers offers a variety of services and programs designed to protect your jewellery investment. These include our Lifetime Diamond Commitment, available on any purchase of eligible diamond jewellery, and our in‐store services. These services may not be available at all stores and prices and service times may vary. Check your local Peoples Jewellers store for details.

Since Peoples Jewellers is The Diamond Store, our commitment to our customers is second to none. Peoples Jewellers wants to ensure that you'll enjoy the full beauty and brilliance of your diamond for a lifetime. With your diamond purchase of $200 or more, Peoples Jewellers presents its Lifetime Diamond Commitment.

Your Lifetime Diamond Commitment includes

Diamond Breakage Coverage
If your diamond becomes chipped or broken or is lost from its original setting during normal use, return the jewellery to any Peoples store. We will replace the diamond* with one of similar value and quality at no charge to you. If the diamond cannot be replaced because of the uniqueness of the stone, setting or the damage that has been incurred to the mount or prongs, the sole remedy may be for us to replace the entire item with similar merchandise at no charge to you.†
*Lab-created diamonds will be replaced with lab-created diamonds.
†Complimentary with diamond purchase of $200 or more. For Commitment to remain in effect, you must have your diamond inspected and have the inspection documented every 6 months by an authorized representative. All necessary repairs must be completed by our representatives.
Lifetime Cleaning and Inspection

You may have your Peoples Jewellers diamond cleaned and inspected as many times as you want, free of charge, for as long as you own it. To maintain your Lifetime Diamond Commitment limited warranty, you need only bring your diamond to Peoples Jewellers every six months for cleaning and inspection, along with your inspection record.

For example, if you buy your diamond in January, bring it in every July and January. If you bought it in February, bring it in every August and February, etc. When you bring your diamond to Peoples Jewellers for your semiannual inspections, a Peoples jewellery consultant will document the inspection and provide you with an inspection receipt.

Lifetime Guaranteed Diamond Trade In Value
Peoples will gladly accept your Peoples diamond* with a valid Peoples receipt toward your next diamond jewellery purchase, provided the net purchase price of the new item is at least twice the price you paid for your original diamond purchase. Colour gemstone jewellery items and Previously Owned Treasures are not eligible for trade-in. We guarantee that the item you trade in will be valued for trade in at Peoples at 100% of its original net purchase price. Trade-ins of in-store and online purchases are accepted at most Peoples locations.
*Natural diamonds can only be traded-in for natural or lab-created diamonds and lab-created diamonds can only be traded-in for lab-created diamonds.
Items Covered and Warranty Conditions
Peoples Jewellers Lifetime Diamond Commitment limited warranty applies to all diamond rings, diamond earrings, diamond bracelets and diamond necklaces of at least $200. This Lifetime Diamond Commitment does not cover previously owned diamond jewellery, nor does it cover theft, mysterious disappearance, loss or damage other than that incurred in normal wear, and only diamonds in their original settings that have been inspected and repaired by Peoples Jewellers are covered by this limited warranty. Proof of purchase is required on items being returned or exchanged and on trade‐ins. Net purchase price refers to final price actually paid, excluding tax. This limited warranty does not cover coloured gemstone jewellery or watches. Repair charges necessary to properly secure a diamond in its mounting can be covered under Peoples Jewellers' optional Lifetime Protection Plan.*
*Excludes repair and replacement of diamonds and gemstones. Other limitations apply. See Terms & Conditions.

Email us or talk to a jewellery consultant from your local Peoples Jewellers store for details.
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