Contact Peoples Jewellers
SPEAK LIVE WITH A JEWELLERY EXPERT
Talk directly with an expert via smart phone or your computer audio with any jewellery questions or get guidance as you get started. We’re here for you.
Monday–Friday 9am–10pm ET
Saturday–Sunday 12pm–9pm ET
CHAT WITH CUSTOMER CARE
Type to chat with a Customer Care agent about the status of your order, any issues placing your online order, current promotions and more.
Monday - Friday 8am-12am ET
Saturday 10am -9pm ET
Sunday 12pm -9pm ET
Credit Account Questions
Do you have questions about The Credit Card? Would you like assistance making a payment on your credit account? Contact Flexiti at 1-877-259-3745
Where is my Order?
Check the status of your online order or cancel your order HERE (note: Orders can only be cancelled up to one hour after placed)
Chat is the fastest way to a live agent!
Chat with one of our agents about merchandise selection, current promotions, to place an online order, or for other general questions during the hours below:
Monday-Friday 9am-10pm ET
Saturday-Sunday 12pm-9pm ET
If you are having a problem placing your online order, have questions about your merchandise, or need assistance with something not listed above please call us at 800-211-2272 during the hours below:
Saturday 12pm-10pm ET
Sunday 12pm-9pm ET
If you'd like to contact us via mail, your correspondence can be sent to:
375 Ghent Road
Akron, Ohio 44333
Manage Your Online Profile
If you'd like to manage your online profile, manage shipping addresses, edit your wish list, and maintain your digital wallet, click HERE.